ABot AI · RCA and AI-assisted Testing

Root cause you can prove.
Not just a plausible answer.

ABot AI works out what happened with deterministic telecom engines first, then uses an LLM to explain it. Every finding points to a packet, a log line or a timestamp. Same input, same answer, every time.

Telecom-certified by Dell Technologies Available on AWS Marketplace Lab · Pre-prod · Production
95%reduction in MTTR
60%faster certification
80%lower operational effort
0model training needed to onboard
Dell Technologies Telecom Certified

ABot AI is telecom-certified by Dell Technologies

Dell Technologies has validated ABot AI on Dell PowerEdge servers. The full certification record is published on Dell InfoHub.

Certification overviewDell Technologies Telecom Certification
Solution version
ABot AI 2.38
Category
AI / ML
Certified on
17 Sep 2025
Platform
Dell PowerEdge R470 on bare metal
How ABot AI works

Evidence first. Language second.

Deterministic processors do the correlation. The LLM only reasons over evidence that has already been checked, behind guardrails.

PCAPs Logs App KPIs Infra telemetry 01 · INGEST AND PROCESS Deterministic processors • 3GPP message correlation • Log parsing and sentiment • App anomaly statistics • K8s / OCP / cloud outliers Structured evidence 02 · CORRELATE Unified Insights DB Cross-layer join of RAN, Core, IMS and cloud TELECOM KNOWLEDGE DB 3GPP App Infra knows how a healthy call runs 03 · REASON AND DELIVER ReAct agents reason · act · query · pivot · refine Any LLM, behind guardrails RCA Drill-down Fix steps + Agentic chatbot with call flow and topology views Analysed once, trusted everywhere. Data stays in your sovereign cloud.

Evidence backed

Every claim is tied to correlated evidence. That removes hallucination from the RCA.

Knowledge, not just RAG

Not a document search. It identifies the 3GPP procedure and spots drift from a healthy one.

Data sovereignty

Runs in your cloud with your enterprise LLM. Customer data is added securely.

ABot AI vs LLM-only analysis

Where generic LLM analysis stops short

An LLM on its own tends to stop at the error code. ABot AI follows the whole causal chain, from failure to detection to recovery.

CapabilityABot AILLM-only
Root cause and fix✓Full causal chain from failure to recovery, with specific fix steps. Same answer every run✕Stops at the symptom with generic advice. Varies run to run
Evidence✓Every claim tied to a timestamped packet or log line, in exact event order✕Pattern matching, no trail
Multi-source correlation✓PCAPs, logs and counters together, including hidden config issues✕Struggles across sources, misses config issues
Call flow and impact✓Protocol, state and sequence validated. Impact graded by severity✕Generic description
Training✓None. Built on encoded telco knowledge✕Ongoing training and large vendor datasets

Where teams use it

Each card is a use case in its own right. In a live network some data is easier to get than others, so start with what you have and add sources as access allows.

Network domains

RAN, Core and IMS

End-to-end RCA across monolithic and disaggregated RAN (gNB, DU/CU), Core and IMS, including RAN and core interop.

Lab, pre-prod and field
Device telemetry

UE devices

Chipset, OS and OEM telemetry correlated with the network to find device and RAN interop issues.

From test devices and OEM tools
Protocol traces

PCAP analysis

Rebuilds sessions across NGAP, NAS, GTP, PFCP, SBI and Diameter, and spots drift from a healthy 3GPP procedure.

Readily available in live networks
NF and platform logs

Log analysis

Logs parsed and correlated with anomalies, including OpenShift, Dell APEX and AWS CloudWatch.

Needs OEM cooperation
KPIs

Application and cloud KPIs

App stats plus K8s, OpenShift and cloud KPIs, with anomaly detection and outlier ranking.

Via a data lake such as NWDAF
Read more: ABot AI Telecom Certification: collaborative AI-driven RCA for 5G, tested in the Dell Open Telecom Ecosystem Lab
Operational experience data

Predictive models need to learn from experiments, not just documents

Standards teach an AI model what a network is supposed to do. Only operational experience shows what it actually does under load, faults and change. That data is scarce, because operators rarely share failure data. ABot generates it.

Trained on documents

  • Standards and specifications
  • Protocol definitions
  • Synthetic Q&A
  • Answers that look right
  • Knowledge benchmarks
VS

Trained on ABot experiments

  • Observed behaviour of real network functions
  • Protocol behaviour under load and faults
  • Scenarios with a known, injected cause
  • Evidence-backed diagnosis and outcome
  • Outcome benchmarks: did the network recover?

How the Scenario Factory produces labelled data

1InputOperator intent, release notes, 3GPP
2GenerateAgentic, 3GPP-aware test design
3ExecuteABot NFs + traffic, real or emulated
4PerturbInject fault, load, config change
5CapturePCAP, logs, KPIs, alarms, topology
6LabelABot AI adds cause, chain, outcome

Every run produces a labelled record: the known cause, the full evidence and the outcome.

What the labelled data feeds

Prediction models

Congestion, anomaly and failure prediction trained on known causes.

LLM and agent training

Fine-tuning and tool-use examples grounded in real outcomes.

Benchmarks

Held-out scenarios that test generalisation, not memorisation.

Safety validation

Try a proposed fix on the twin before the live network.

Abstention training

Ambiguous evidence teaches a model when not to act.

Starter scenario library

AMF resource exhaustionSCTP degradation Transport packet lossDB latency DNS failureSMF / UPF failure PFCP degradationGTP-U impairment Timer and retransmission failuresMulti-fault cascades

Raw operator data stays private. Only sanitised or abstracted records are shared.

Read more: AI Driven Tool in 5G Network, on predictive intelligence and automated anomaly detection
Trust Assurance

Building AI for RCA or Autonomous Networks? Prove it works before it goes live.

An AI that diagnoses or acts on a network needs an independent referee. ABot creates faults with a known cause, lets your AI respond, and checks the answer against deterministic evidence.

1 · ABOT TEST Inject a known fault on an on-demand digital twin 2 · YOUR AI Diagnose and act RCA engine, rApp, agent, NWDAF 3 · ABOT AI Check against evidence ground truth + deterministic RCA 4 · OUTCOME Trust scorecard certify, retrain or block next scenario
Sample trust scorecard

What gets measured

Right root cause?vs injected fault
Right evidence?vs ABot causal chain
Safe action?tried on the twin first
Did it recover?recovery KPIs
Knew when to stop?abstains on ambiguous data
Still true next release?regression in CI

AI RCA vendors

Benchmark your engine on held-out, known-cause scenarios and show customers the scorecard.

Autonomous network teams

Test closed-loop actions on a twin before they touch live traffic, in line with the ITU-T Y.3181 ML sandbox idea.

Operators adopting AI

Get an independent, repeatable second opinion before you trust a vendor's AI with your network.

Why ABot AI

Simple to adopt, hard to fool

Intent-based analysis

Minimal model training

Reduced LLM dependency

Rapid onboarding

Simple to use

Pairs with ABot Test. ABot AI finds the issue in your data, and the ABot Core Digital Twin reproduces it and proves the fix. The Scenario Factory writes the test cases.

Test drive ABot AI today

Explore RAN, Core, IMS and infra data in the Experience Centre on AWS Marketplace.

Visit the Experience Centre